"Being busy is never an excuse for being rude"

Courtesy Counts in Nursing

Being busy is never an excuse for being rude
BY GENEVIEVE M. CLAVREUL, RN, PH.D.

Nurses are constantly reminded that we are held to higher standards than people in other professions, both at work and in our personal lives. We are judged by how our patients and coworkers perceive us as well as how they perceive our nursing skills. People expect us to be not only competent, but also compassionate and caring. 

Unfortunately, nurses often overlook the role that basic courtesy plays in our profession. When stress levels rise, good manners are often the first things to go out the window. We’ve all been there at one time or another when tired or overwhelmed. The consequences of that rudeness can be much more serious than you think. Read full article HERE.