Listening and Leading with an Open Heart

Photo credits: crazymedia

Listening and Leading with an Open Heart
By Thomas H. Dahlborg Director Global Listening Centre

..."Listening and leading with an Open Heart is not a sign of weakness – just the opposite. It requires courage."

I’ve worked in hierarchical organizations for most of my career, where decisions are top-down and based on what’s already known; where individuals provide input based solely on their role and responsibility (no stepping outside); where process and outcomes are based on historical expectations and where patterns and expectations are the strict definer of success.

Then, in 2005, I joined an organization where the collaborative leadership “Circle” process was the heart and soul of our culture. The prevailing culture emphasized authentic relationship, trust, honesty, shared leadership, speaking and listening for understanding through multiple lenses, and heart-centeredness (heartfulness). It was quite an adjustment for someone coming from the typical corporate structure.
A few years later, I had the opportunity to also join an amazing healthcare leadership organization, where the facilitators shared the Prosci PCT (Project Change Triangle) Model. Read more HERE.

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